1. Overview

By accessing or purchasing from this website, you agree to the following Terms and Conditions.

These terms apply to all visitors, users, and customers. If you do not agree, please do not use this site or its products.

2. Intellectual Property

All content, including text, graphics, design assets, logos, tools, templates, and downloadable materials, are the intellectual property of Hot Iron and protected by copyright and trademark laws.

You may not reproduce, share, resell, or distribute any materials purchased or downloaded from this site, whether free or paid, without written permission.

You are granted a non-exclusive, non-transferable license to use any purchased tools or templates for your own business or internal client work only. Redistribution, resale, or use for creating competing products is prohibited.

3. Product Use and Support

All products are delivered digitally. Once purchased, you will receive a link to download your files or access them via your account or confirmation email.

If you experience any issues downloading or opening a file, please contact our support team at support@hotironworks.com and we’ll assist promptly.

We aim to ensure all tools and templates are functional and up to date. However, Hot Iron is not responsible for any loss or damage arising from the use or inability to use our products.

4. Refunds

We stand by the quality of our products and want you to be satisfied.

If you’re not happy with your purchase, please fill out this form to request a refund within 14 days of purchase.

Refunds will be issued at our discretion once the issue has been reviewed.

5. Account and Access

You are responsible for maintaining the confidentiality of your account and purchase information. Please ensure you provide accurate contact details so we can assist you with order or support issues.

6. Pricing and Payment

All prices listed are in NZD and are subject to change without notice.

Payments are processed securely through our online payment providers. Hot Iron does not store any payment details.

7. Limitation of Liability

To the maximum extent permitted by law, Hot Iron shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

8. Updates to Terms

We may update these Terms from time to time. The latest version will always be posted on this page, and continued use of the site constitutes acceptance of the updated Terms.

9. Contact

For any questions, feedback, or support, please contact: support@hotironworks.com